CONTACT US

Do you have any questions about our products or your order please do not hesitate to contact us

Customer service

We are open and answer your questions monday through friday 10-17 (Central European Time +1). All other hours we kindly ask you to contact us via E-mail or the contact sheet above.
Call us at +46 (0)70 350 2710 or E-mail at info@sottcay.com

Visit the family

On Fridays if the weather is nice we may be out in the garden on a barbecue or playing in the snow. You are always welcome to join us. You will find us in Östersund if we are not out traveling. But give us a ring first!:)

Sottcay AB, Lottgatan 12
83145 Östersund, Sweden

Do you have any questions about our products or your order please do not hesitate to contact us

Customer service

We are open and answer your questions monday through friday 10-17 (Central European Time +1). All other hours we kindly ask you to contact us via E-mail or the contact sheet above.
Call us at +46 (0)70 350 2710 or E-mail at info@sottcay.com

Visit the family

On Fridays if the weather is nice we may be out in the garden on a barbecue or playing in the snow. You are always welcome to join us. You will find us in Östersund if we are not out traveling. But give us a ring first!:)

Sottcay AB, Lottgatan 12
83145 Östersund, Sweden

- HOW TO SHOP- SHIPPING- RIGHT TO WITHDRAW- RETURN SHIPPING- INVOICE

how to shop

When you have selected a product, put the item in the shopping cart by clicking on the icon “Add to cart”. Each ordered item will be seen in your “shopping cart”. You can always go back to the shopping cart in the top right corner and modify your order. When satisfied review your cart and proceed to “Checkout”. Once you have chosen your Sottcay products and gathered them in your “shopping cart” proceed to checkout, fill in your name, contact details and address. Then press “Proceed to PayPal”. Here you can either choose to pay with PayPal or with your card, Visa or MasterCard.

Shipping Information

Delivery is normally within 3-5 business days. Price changes after an order does not affect your price. Reservations for any printing and typing errors.
Free shipping within Sweden for orders over 700 SEK. Shipping cost will be added to orders less than 700 SEK. International shipping cost, outside of Sweden, will be added to all orders.

Return shipping

Returns are sent back in the same E-commerce bag which the goods came in. Return shipping cost is paid by the customer. If a product should have manufacturing defects Sottcay will indemnify product and shipping cost. Right of withdrawal, you always have 14 days. For you to be able to shop your Christmas gifts early we have extended our Right of withdrawal time till after Christmas & New Year.
Returns ship to:
Sottcay AB
Lottgatan 12
83145 Östersund
Sweden

Conditions

All prices include VAT, you always have a 14 days return policy. If you for any reason would like to exercise the right of withdrawal after this time we kindly ask you to send us message via the contact sheet above or at info@sottcay.com.

If you represent a company and would like to make a batch order please contact us at info@sottcay.com to recive an offer.

RESELLERS

Do you like our products and want to become a reseller. Tell us about your store and we will get in touch.

RESELLERS

Do you like our products and want to become a reseller. Tell us about your store and we will get in touch.

PUCK BAGS

Puck is a bag shop in Östersund with excellent service. Here you can find our range of packing bags.

Prästgatan 41
831 31 Östersund

Phone: +46 (0)63-51 00 21
Open: 11-18

PUCK BAGS

Puck is a bag shop in Östersund with excellent service. Here you can find our range of packing bags.

Prästgatan 41
831 31 Östersund

Phone: +46 (0)63-51 00 21
Open: 11-18

Press

Would you like to write about Sottcay? Contact us! And we will tell you our story. Here you can find high resolution images of our products, us and pictures of our journey.

Press

Would you like to write about Sottcay? Contact us! And we will tell you our story. Here you can find high resolution images of our products, us and pictures of our journey.